I help companies become customer-centric and offer digital experiences that inspire action and drive impact
I am an advisor with a diverse set of skills and knowledge that I can apply to various challenges. I bridge user problems with key business goals. Throughout my career, I have worked with corporate clients and tech startups in Greece and Cyprus in Banking, Insurance, FMCG, and Energy sectors.
I hold a BSc in Computer Science and an MSc in Digital Innovation and Entrepreneurship. I am also a candidate for an Executive MBA in Financial Planning.
LinkedinDefine the current state and establish a roadmap
Business and industry analysis
Product feature prioritization
Business model and pricing
Go to market planning
Craft the product customer experience
Customer journey mapping
Wireframing and prototyping
User experience experimenting
Flows diagramming
Understand your target audience's needs and pain points
KPIs setup
Interactions evaluation
Customer experience optimization
Customer data analysis
ERGO is a multinational insurance company with offices in Greece. As an advisor for ERGO, I played a key role in shaping the company's brand new digital products, ensuring they met the needs of users and aligned with business goals.
myERGO
FundBox
Alpha Bank is one of the four systemic banks in Greece. As an advisor for Alpha Bank, I used my expertise to improve its digital products, initialize the creation of a design system, align their design operations and crate a new front-end architecture.
eWealth
designOps
Flexfin is an independent financial institution offering financing and cash flow management services. As an advisor for Flexfin, I made significant changes to website and web application in order to improve their customer-centric profile.
User experience
Product strategy
TrainMe is a fitness company with smart equipment and a mobile app. As an advisor for Trainme, I created the overall journeys and user experience. I alos helped founders determine the best pricing model for their go to market strategy.
Product experience
Business strategy
Hendo (ΔΕΔΔΗΕ) tasks include the operation, maintenance and development of the power distribution network in Greece. As an advisor for Hendo, I help the IT department to create user-centric solutions and adopt innovative client-side architectures.
Mobile application
User flows
Metro is the biggest B2B retailer in Greece. As an advisor for Metro, I helped the company redesign and optimize the customer journeys by analyzing data and improving the various aspects of the customer journey
User journeys
E-commerce platform
If you have a project that you would like to discuss, feel free to reach out to me.